What's included in a cleaning?

Before we clean your home, an on-site assessment must be conducted to help us accurately determine the time and cost involved with cleaning your home. Then, we will listen to your unique housecleaning needs. Assessing your home and listening to your needs helps us meet your expectations. You can schedule regular cleaning every week or every two weeks based on your lifestyle. You can count on a regularly scheduled housecleaning that meets your unique needs. 


General Cleaning

  • Cobweb removal
  • Vacuum carpets/rugs
  • Vacuum & wash floors
  • Remove trash (upon request)
  • Dust - including all wall hangings
  • Complimentary - make 1 bed, lightly tidy up
  • Woodwork: baseboards & general woodwork cleaned (as time allows)

Bathrooms

  • Wash and sanitize the toilet, shower, tub, and sink
  • Wipe down all mirrors and glass fixtures
  • Take out garbage and recycling
  • Dust all accessible surfaces
  • Clean all floor surfaces
  • Polish the mirrors
  • Disinfect sinks & counter tops

Bedrooms, Living rooms & Common areas

  • Wipe down all mirrors and glass fixtures
  • Take out garbage and recycling
  • Dust all accessible surfaces
  • Make (1) one bed as complimentary 
  • Clean all floor surfaces & base boards

Kitchen

  • Dust all accessible surfaces
  • Wipe down exterior of stove, oven and fridge
  • Take out garbage and recycling
  • Clean all floor surfaces & base boards
  • Stove & drip pans
  • Cleaning of the outside of appliances (dish washer & top of fridge)
  • Microwave - inside & out
  • Cleaning of the kitchen sink

 

Before we visit

  • Please leave any special instructions in a prominent place
  • Clear floors, counters, and other areas to be cleaned
  • Please let us know if your pets should stay in the house at all times or if they should be kept outside; we try our best to watch out for them, but cannot be responsible for securing them

Family pets

  • Our staff will not clean-up pet waste
  • Dogs should be restrained away from the areas to be cleaned. If staff is unable to enter the house due to pets, a cancellation fee may be charged

Our staff cleaning notes

  • We cannot pick up and put things away
  • Staff are not permitted to climb higher than 3 ft. or lift/push over 20 lbs
  • We do not work on the following holidays:                                                                                                                                     Memorial Day, Labor Day, Fourth of July, Thanksgiving Day, New Years Day & Christmas Day

Cancellations & lock-outs

  • If we don't have a key and you're not there to let us in, a lock-out fee of $50.00 will be charged to compensate the staff who came to clean
  • A cancellation fee of $50.00 will be charged to compensate scheduled staff if notice is not given at least one business day before your appointment. If additional time is needed on your next cleaning due to the skipped day, you will be charged for the extra time